Term and Conditions

Last Updated: [Insert Date]

Welcome to Scootik Bike Shop! These Terms and Conditions outline the rules and regulations for using our website (scootgear.com) and purchasing our premium motorcycle gear and accessories.

1. User Obligations and Responsibilities

1.1 Account Registration

While browsing our products doesn’t require an account, creating one may be necessary for purchases. You agree to:

• Provide accurate, current, and complete information
• Maintain the security of your password
• Promptly update any information that changes
• Accept responsibility for all activities under your account

1.2 Prohibited Conduct

You agree not to:

• Use our website for any illegal purpose
• Attempt to gain unauthorized access to our systems
• Interfere with the proper working of our website
• Use any automated means to access our site without permission

2. Products and Services

2.1 Product Descriptions

We specialize in premium motorcycle gear including:

• AGV and AFX helmets (Airflite, Airframe models)
• Performance accessories (air filters, ADV 350 parts)
• Scooter and motorcycle components (Agility series, RC8 models)

We make every effort to display product colors and features accurately, but actual colors may vary slightly due to monitor differences.

2.2 Product Availability

All products are subject to availability. We may limit quantities and reserve the right to discontinue products without notice.

2.3 Non-Returnable Items

For safety and hygiene reasons, the following cannot be returned:

• Opened or installed air filters
• AGV helmets with removed protective liners
• Any accessories showing signs of use or installation

3. Orders and Payment

3.1 Order Acceptance

Your order represents an offer to purchase which we accept by sending an order confirmation. We reserve the right to refuse any order.

3.2 Pricing

All prices are in USD. While we check accuracy, errors may occur. If we discover an error, we’ll notify you and give you the option to reconfirm or cancel your order.

3.3 Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

You represent that you have the legal right to use your payment method.

4. Shipping and Delivery

4.1 Processing Time

Orders are processed within 1-2 business days (excluding weekends and holidays).

4.2 Shipping Options

We offer two shipping methods:

• Standard Shipping: $12.95 via DHL or FedEx (10-15 business days after shipment)
• Free Shipping: For orders over $50 via EMS (15-25 business days after shipment)

4.3 International Orders

We ship worldwide except to parts of Asia and remote areas. International customers are responsible for:

• Customs fees
• Import taxes
• Duties imposed by your country

5. Returns and Refunds

5.1 Return Policy

We accept returns within 15 days of delivery. To be eligible:

• Items must be unused with original tags and packaging
• You must provide proof of purchase

5.2 Return Process

Follow these steps:

1. Email [email protected] with your order number and reason for return
2. Wait for our return authorization (1-2 business days)
3. Ship items to: Scootik Bike Shop Returns, 1677 Heritage Road, Visalia, US 93291

5.3 Refunds

Once we receive and inspect your return:

• Processing takes 3-5 business days
• Original shipping fees are non-refundable (unless due to our error)
• Credit card refunds take 5-10 business days; PayPal takes 3-5

6. Intellectual Property

All content on our website (logos, text, graphics, etc.) is our property or licensed to us and protected by intellectual property laws. You may not:

• Republish material from our website
• Sell, rent, or sub-license material from our website
• Reproduce, duplicate, or copy material for commercial purposes

7. Limitation of Liability

To the maximum extent permitted by law:

• We’re not liable for any indirect, special, or consequential loss
• Our total liability for any claim related to our products or services is limited to the purchase price of the product
• We’re not responsible for delays outside our control (natural disasters, wars, etc.)

8. Privacy

Your privacy is important to us. Please review our separate Privacy Policy which explains how we collect, use, and protect your personal information.

9. Changes to These Terms

We may update these terms periodically. The updated version will be posted on our website with a new “Last Updated” date. Your continued use of our website after changes constitutes acceptance.

10. Governing Law

These terms are governed by the laws of the State of California, USA. Any disputes will be resolved in the courts of Visalia, California.

11. Contact Us

For questions about these Terms and Conditions:

• Email: [email protected]
• Mail: Scootik Bike Shop, 1677 Heritage Road, Visalia, US 93291