Privacy Policy

At Scootik Bike Shop (“we”, “us”, or “our”), we value your trust as much as we value the quality of our AGV helmets and performance gear. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website scootgear.com or make a purchase from us.

1. Information We Collect

Just as we carefully select every product in our inventory, we carefully consider what information we need to provide you with premium service:

• Personal Information: When you make a purchase, we collect your name, email address, shipping address, payment information, and phone number – the essentials to get your gear to you as quickly as your bike hits 60mph.
• Transaction Data: Details about purchases you’ve made, including products ordered, payment method, and shipping information.
• Technical Data: IP address, browser type, operating system, and other technical information about your device, collected with the same security standards we demand for our riding gear.
• Usage Data: Information about how you navigate our site, similar to how we analyze the performance of every AFX helmet before offering it to fellow riders.

2. How We Use Your Information

We use your information with the same precision we apply to selecting motorcycle accessories:

• To process your orders and deliver your premium gear
• To provide customer support with the same dedication we bring to fitment queries
• To improve our website and product offerings
• To prevent fraud and enhance security (using 256-bit SSL encryption – the same protection we’d want for our own purchases)
• To send you relevant offers, but only if you’ve opted in

3. Sharing Your Information

We treat your data with the same care we treat our inventory:

• Service Providers: We share necessary information with payment processors, shipping carriers, and IT service providers – all carefully vetted partners.
• Legal Requirements: We may disclose information when required by law, similar to how we comply with all safety standards for our products.
• Business Transfers: In the event of a merger or acquisition, your information may be transferred, with appropriate privacy protections.

We never sell your personal information to third parties.

4. International Data Transfers

Just as we serve riders globally (with exceptions for some Asian and remote areas), your information may be transferred to and processed in countries other than your own. We ensure all transfers comply with applicable data protection laws.

5. Data Security

We protect your data with the same rigor we apply to testing our motorcycle gear:

• PCI-compliant payment processing
• 256-bit SSL encryption for all transactions
• Regular security audits
• Limited access to personal data within our organization

6. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your personal data (subject to legal requirements)
• Opt-out of marketing communications
• Withdraw consent where processing is based on consent

To exercise these rights, contact us at [email protected].

7. Cookies and Tracking Technologies

Our website uses cookies – small data files that help us:

• Remember your preferences (like your helmet size selection)
• Analyze site traffic to improve your experience
• Process transactions securely

You can control cookies through your browser settings, though this may affect certain website features.

8. Changes to This Policy

We may update this policy occasionally, just as we update our product lineup. The “Last Updated” date at the top indicates when changes were made.